Replacement Cell Phone

I finally got my phone replacement in the mail this week. For quite some time now...my cell phone has randomly been shutting off. The only way to get it back on is to take out the battery and put it back in. It's a new phone and one that should definitely not have these issues. I'm excited that Verizon sent me a new phone. I'm hoping that I will not encounter this same problem again, as I really enjoy having this particular phone a lot!!